Blog Archives

2012 ITSM Challenges: BYOD and Other Hardware Issues for CFIOs

The pace of business is accelerating, and one of the current challenges pivots around the work-life balance. Today, as the business world moves toward a cloud-based IT service management model, it is becoming increasingly important to integrate all personal productivity … Continue reading

Understanding ITIL: An IT Framework, Not a Silver Bullet

The business world tends to churn through trendy concepts pretty quickly. As a new fad flares up, some businesses inevitably become so devoted to it that they forget to focus on their own business objectives. ITIL guidelines are currently spurring … Continue reading

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